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From White Vans to SmartVans—Leading the Field of Field Service
GE Digital’s acquisition of ServiceMax for nearly $1 billion dollars in 2016 was a match made in heaven. Three quarters of GE’s profits involve service, and ...
Transportation Will Change; Core Values Won’t at Lyft
When John Zimmer reflects on how good decisions about financial investments shaped the way Lyft has transformed transportation, he doesn’t focus on technology, or on product ...
Putting Fashion in the Palm of Your Hand
Mobile devices have exploded in recent years, but in the beginning, people only used their smartphones to call, text, and take photos. Everything else was done ...
It Takes Vision to Rewrite the Rules of Recruiting
A company is only as good as its employees. But many organizations are still recruiting prospective employees using an inefficient and outdated manner, according to Jerome ...
It’s Called Virtual “Reality” for a Reason
It all started with a fish tank. It was the 1990s, while I was in grad school working on a project for University of Michigan’s Advanced ...
Turning Great Companies into True Franchises
As Airbnb, Uber and Snap gear up for potential, and actual, IPOs, public investors are asking a key question: Can these former startups build more than ...