Partnering with Vartana to Power Frictionless B2B Sales Closing & Financing

Kush Kella and Ahmed Sharif, co-founders of Vartana

In B2B enterprise software, time kills all deals. This is especially true in the deal closing process, where there is a shocking amount of offline back and forth between vendor, buyer, and financing teams that takes weeks and causes deals to push to the next quarter or die all together. As a former CEO, I have felt this pain directly, and it has only gotten worse. And we aren’t talking about a small amount of money: globally there is $10 trillion in B2B spend every year.

Two entrepreneurs – Kush Kella and Ahmed Sharif – lived these problems helping run operations and finance at Fleet Tracking Platform Motive (previously KeepTruckin), where they were involved in setting up a deal desk & sales closing function and establishing financing options for Motive’s customers. This experience led Kush & Ahmed to an insight that the B2B sales closing process is a mostly offline, high touch, disjointed experience between the vendor and buyer, especially as it relates to financing options.

Kush & Ahmed started Vartana to build a digital, modern experience for the B2B Enterprise Sales Closing & Financing process, a need that has become even more critical in the current economic environment. Their checkout platform has integrated proposals, signatures, payments and self service financing. Today, 30% of B2B technology purchases require payment flexibility, but financing is a poor experience that is usually an afterthought as part of a deal, creating undue friction in the sales process and delaying signatures. With Vartana, financing is integrated, digital, and on demand, resulting in a much better experience for both vendor and buyer. This in turn improves conversion, sales cycles, order values, and helps both vendor and buyer manage cashflow.

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Vartana’s Checkout & Financing Platform for B2B Enterprise Companies

Importantly, Vartana follows an asset-light financing model, providing a fully digital, low friction customer experience that acts as a digital enabler of sorts for banks that seek these high quality loans. The end result is a win-win-win. The vendor’s sellers get deals closed faster. The vendor’s finance team gets paid up front. The buyer gets to pay monthly. The banks get streamlined access to investment grade loans. The proof is in the results. In the last 12 months, Vartana achieved more than 600% growth in YoY financing processing volume with customers like SamsaraVerkada, and Barracuda.

Vartana’s mission is to become a new platform that can manage B2B Sales Closing & Financing, with the opportunity to enable transactions for the multi-trillion in IT and B2B spend. I’m thrilled that Mayfield has led Vartana’s Series A, and I’ve joined the board to support Kush, Ahmed & teams’ mission to create friction-free B2B commerce. Onwards & upwards.

Taking the Heat: How Frore Systems’ New Cooling Chip Unleashes Your Device’s Power

When Seshu Madhavapeddy first pitched his vision for a new type of computer chip that could cool computing devices, believers were in short supply.

“Most people when they heard our idea would say it’s impossible,” says Madhavapeddy, co-founder and CEO of Frore Systems. “The attitude of some seemed, ‘We won’t believe it even after we see it.’”

People are bound to believe now. Four years after Madhavapeddy and Surya P. Ganti co-founded Frore, the company exited stealth mode and unveiled its new chip, dubbed AirJet. Borrowing ideas from technology used to cool aircraft engines, AirJet generates short, intense blasts of air that target heat, a critical pain point in all computing devices.

“Heat is by far the biggest hurdle we need to overcome in computing,” says Patrick Moorhead, a respected industry analyst and CEO of Moor Insights & Strategy. Heat, or rather the inability to remove it effectively, means that some of the industry’s most powerful processors are often forced to perform at half speed. Frore’s AirJet solid state air-cooling chips could double the speed at which today’s notebooks and tablets can operate, says Moorhead. “I came in a skeptic but now I’m a huge believer.”

Finding a 21st century solution to an old problem

The idea for Frore was first hatched over a beer in San Diego in 2018. Madhavapeddy and Ganti both worked at Qualcomm, where they had just completed work on a new fingerprint sensor Qualcomm had created for smartphones and other devices.

“We were brainstorming about what would be a cool thing to do together if we were to start a company on our own,” Madhavapeddy says. Ganti, who had previously worked as a senior research scientist at GE, a top supplier of jet engines, floated the idea of applying to computers the technique used for cooling aircraft engines. “I immediately latched onto it,” Madhavapeddy says. “The fan was invented in the 19th century, and yet as we move into the 21st century, it still remains the main option for heat removal.”

The faster a processor runs, the more heat it generates. If it can’t be cooled effectively or sufficiently, it risks overheating. Because fans are loud and take up precious space, manufacturers are often forced into a compromise that involves running chips at less than full speed. For example, the ultrafast Apple chip inside the MacBook Air, one of the world’s thinnest notebooks, is often operating at less than 50 percent of its full power. “We saw an opportunity to bring 21st century technology to the problem,” Madhavapeddy says.

A solution inspired by jet engine technology

Madhavapeddy already had two successful startups to his credit. Alcatel-Lucent bought the first company he had co-founded, Spatial Wireless, for $300 million in 2005. The second company, Sipera Systems, was sold for an undisclosed sum to the networking company Avaya in 2011. He was eager to make the leap into his third startup. It took him a while to convince Ganti to give up his vice president of technology job at Qualcomm. But by July 2018, the pair set up shop in Ganti’s garage in Los Altos and started working on Frore, a synonym for frozen and frosty.

Heat is removed from an aircraft engine through a process called jet impingement that creates high velocity blasts of air. “Because the air is moving really fast, it’s a very efficient way of sucking up heat from hot surfaces,” Ganti says. His idea was to bring that same thermal cooling technique to portables and phones. “The question was how would you miniaturize it into a chip 2 millimeters thick,” Ganti says. Their chip, which does physical work by creating high-velocity air flow, is the first of its kind, and its development demanded technological breakthroughs across disciplines. The company’s earliest employees were PhDs from an array of specialties, including electrical engineering, mechanical engineering, materials science, chemistry, and physics.

“We didn’t know exactly how, but we knew that it was within the realm of possibility,” Madhavapeddy says. “And when Surya says something is possible, he is going to find a way.”

New processes require a new chip fab

The pair found an early ally in Navin Chaddha, managing partner at Mayfield. Initially, Madhavapeddy had been seeking only advice from Chaddha, whom Ganti had known for years through the alumni network of the Indian Institute of Technology. Soon, Mayfield was ready to invest so the company could “break the rules of science to be able to do this thing,” Chaddha says.

When Madhavapeddy said he might need $2 million to get Frore going, Chaddha had other ideas. “That’s not interesting because you won’t make any progress as a hardware company,” he remembers saying. “The right raise for you is $10 million.” Mayfield led Frore’s $10 million seed round.

It was a given that the Frore chip had to be tiny. The two believed it would be used like memory chips, where manufacturers—or users—could add more cooling chips just as they can snap in more memory, if desired. They also insisted their invention be silent. “A consumer buying an electronic device wants it to perform at its highest potential, they want it thin, and they want it to be silent,” Madhavapeddy says.

Frore had a prototype one year after they had started. With a design plan in hand, Frore expanded to Taiwan, the world center for semiconductor production facilities.

“Because the materials we use, the process technology we use, is so unique there was no company out there that could take our blueprints and manufacture the chip,” Ganti says. “So we had to build our own fab from the ground up.”

Laptops before smartphones

It took a year before the fab in Taipei could produce samples. Since then, they’ve been perfecting those samples and enduring a marathon process that the industry calls “qualification.” Once fully qualified, Frore fab is ready to produce 1 million AirJet chips per year. Additional capacity is planned in 2024, both through in-house expansion and through licensing to contract manufacturing partners.

As veterans of Qualcomm, a wireless company, it was natural for Madhavapeddy and Ganti to think of going after the smartphone market. But Chaddha persuaded them to focus on a smaller market, at least initially. “The required volume per customer could be 10 million, 50 million, 100 million phones,” Chaddha says. “They were never going to adopt a brand new technology without some proof points.” He suggested they pick an easier point of entry instead, and show demonstrable success. “Then go after the volume opportunity,” he told them. Frore now has a plan to focus initially on the ultra-thin notebook market, then move into the rest of the laptop market, tablets, headsets, and gaming devices—and eventually smartphones.

Working with Mayfield: Trust, Radical Candor, and a Gentle Guiding Hand
Read more >>

From the start, Frore has had good relationships with potential customers. Madhavapeddy has been knocking on customer doors since almost the beginning and has found a receptive audience. “There is such a latent demand and hunger in the market for an innovative thermal solution that truly unleashes the performance of their compute devices,” he says.

Chip makers are interested in any innovation that might help maximize the performance of the processors they produce. Qualcomm is an early investor and partner. Intel has had a year-long deep engineering collaboration, integrating AirJet into the Intel Evo ultra-thin notebook reference platform. “Intel is excited about the engineering collaboration with Frore Systems to help ready their technology for future Intel Evo laptops,” says Josh Newman, VP & GM Mobile Platforms at Intel.

“We have customers who are committed to launching devices with AirJet in the second half of 2023,” Madhavapeddy says. Because of confidentiality agreements he can’t name the companies, but they include, he says, large notebook makers familiar to any consumer.

A quintessential Silicon Valley tale

As Frore made demonstrable progress, more and more skeptics became believers, allowing the company to raise $116 million in venture capital to date. It still has some $70 million in cash as it seeks to win over the market in the months and years ahead.

“Frore Systems represents what Silicon Valley startups are all about,” Chaddha says. “The company has tackled one of the industry’s biggest challenges, delivering products that will completely transform computing.”

Working with Mayfield: Trust, Radical Candor, and a Gentle Guiding Hand

Seshu Madhavapeddy and Surya P. Ganti, the co-founders of Frore Systems, joked that their lead investor was ready to lock them in a conference room until they came up with a plan to solve a thorny problem. The two had spent three years on a new kind of chip that could cool the inside of a computer. But their own chip was generating too much heat. They told themselves they had the problem licked—until a visit to see Navin Chaddha at his Mayfield office early in 2022.

“Navin was brutally honest in his feedback,” Madhavapeddy says. “He made clear that until we got a hold of the power we were consuming, it’s unlikely that we will achieve the level of success we desire.”

Chaddha’s pushback was emblematic of a series of contributions that have shaped the company, Madhavapeddy says. From the start, Chaddha had made it clear that Frore would need more upfront cash given the size of its ambitions—and was willing to provide it. Mayfield led Frore’s $10 million seed round. Chaddha also stressed that Frore needed to be thinking of a variety of potential market segments, in case it hit a wall in any one sector. And critically, he pushed the founders to rethink their initial target market. Going after laptops first would be a surer bet than focusing on smartphones, the founders’ original idea.

Any smartphone maker is producing units in the tens of millions. “Baby steps,” Chaddha counseled. “You have to crawl, walk, and run before you can fly.”

But Madhavapeddy and Ganti both say Chaddha’s greatest contribution may have been the trust he showed in them. “We had this dream. We were committed and had the experience to potentially solve the problem,” Madhavapeddy says. “It required a seed investor like Mayfield to take off.”

Learn more about Frore’s journey >>

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Saving the World with BioNTech CEO Ugur Sahin & Ursheet Parikh

Rewiring the Brain to Improve the Quality of Life | Mayfield x TechCrunch Disrupt

TRIPP is a digital psychedelic platform that fully immerses you into alternate realities to improve your mental and emotional well-being. Nēsos’ purpose-built earbuds retrain neural pathways to control inflammation, creating the new category of e-mmunotherapeutics. Mindstrong is transforming mental health through innovations in virtual care, data measurement, and data science. The brain is in a state of constant evolution, responding to new electrical signals from the senses and nerves. Hear from these neuroscientists, physicians, and entrepreneurs about how to build brain-based businesses that improve the quality of life.

Transcript

Ursheet Parikh:

What we are going to talk about next is really more mind-bending than my favorite movie Inception. I’ve always been fascinated with the brain, but at the same time just frustrated by how slow new treatments for our physical and mental health that involve the brain have been in coming to market. It’s not uncommon for new treatments to take 10 years only to find that they don’t work and cost several hundred million dollars. We think that part of it is because the brain is just a very unique organ. It’s different between animals and humans, so a lot of the traditional sort of drug development pathways don’t work. It’s also designed to keep drugs out of the brain, but at the same time, it’s very, very pliable and constantly forms new connections based on what we see, what we think, what we hear consciously as well as subconsciously.

And so we thought that it’s time there was a new way, so we started thinking about rewiring the brain. And at Mayfield, we believe in partnering with pioneers. None of them are bolder than the ones who are going to be on this panel, who are rewiring the brain to make our lives better. It sounds like science fiction, but this is all very real. And we’ll look to our panelists to convince us what they’re doing is real here and now. And so with that, it’s with delight and pleasure that I get to introduce this amazing panel of serial entrepreneurs. One is a former gaming executive, one is a neuroscientist, one is a physician, and they’re all building breakthrough businesses that involve working with the human brain.

First off, we have Nanea Reeves. She is the founder and CEO of TRIPP. She’s also a former gaming exec and she’s building a digital psychedelic platform that exposes us to alternate realities for improving mental and emotional wellbeing. We also have Konstantinos Alataris. Konstantinos is an entrepreneur that has actually built one of the biggest successes in the human computer interface world. He did a company called Nevro, which is a spinal cord stimulator to alleviate pain. It’s a $5 billion company, and he’s on doing his next company Nēsos. Nēsos is purpose-built earbuds that actually connect your brain to activate it and get it to control your immune system. It’s a new class of therapeutics called e-muunotherapeutics and we are excited to hear about what he has to say and where they’re going.

And then finally, we have Paul Dagum. Paul’s the former CEO and founder of Mindstrong Health, which is transforming mental health with virtual care data measurement and data science. And he’s onto his next company called Applied Cognition, and that’s addressing disease conditions in neurodegeneration, like Alzheimer’s. So Nanea, Paul, Konstantinos welcome. Glad to have you all with me today. Paul, let’s start with you. What is your vision for Applied Cognition?

Paul Dagum:

Thank you for having me on your panel, Ursheet. Today we have 47 million Americans who have preclinical Alzheimer’s disease. Those numbers are growing, and many of them will progress to cognitive impairment or dementia. Our mission is to develop the first FDA approved digital therapeutic for Alzheimer’s disease.

Ursheet Parikh:

And how is this going to get delivered?

Paul Dagum:

How far have we gone in our vision? We’ve assembled an amazing team of micro technology engineers, material scientists, product and industrial designers, mechanical engineers, software engineers, clinical scientists and Alzheimer’s neurologists. They each come from iconic institutions, have achieved tremendous individual distinction in their respective fields, and they share our passion for our mission. Where we’re at in terms of development, we are using and leveraging advances in microtechnology, in material science and AI to develop sensors that can measure the neuropathology of Alzheimer’s disease in an unobtrusive and continuous way.

Ursheet Parikh:

That’s pretty amazing. As you were talking about sort of the type of team members that you have, it’s amazing that so many different disciplines are coming together to take on what has become the big… While we are in COVID and there’s one pandemic, they’re dealing with the long term epidemic around mental health. So delighted to see you out on this journey. Nanea, what is your mission and inspiration for TRIPP?

Nanea Reeves:

Well, I think the thing we’re most excited about at TRIPP is really believing in the future of computing moving from the hand to the head and being the next gen wellness application for that transition. We’re very much committed as a team to create heart-centered experiences that help people transform the way that they feel, but we work very closely with academia and medical in the neuroscience community to make sure that we’re measuring and validating all of our design choices. And it’s a very cool experience, it sits somewhere in between mindfulness, producing the effects of mindfulness and psychedelics, and we deliver through VR and AR currently.

Ursheet Parikh:

Yeah. I’ve seen that it’s featured as one of the top applications on Oculus.

Nanea Reeves:

Yeah.

Ursheet Parikh:

What are the other platforms besides Oculus?

Nanea Reeves:

We’re also on PlayStation VR. So that gives us the largest audience in XR wellness to date. And we very recently launched on the Nreal glasses, our first wave of augmented reality experiences. So we think of it less vertically about VR versus AR, really there’s a convergence into one device that we’ll see over time. It’s really, for us, about how do we innovate around reality layering and do that all within this wrapper of creating beneficial experiences. And it’s kind of a narrative violation to use tech for making you feel better, but we really find that that mission is really exciting, not only to the end user but also to attract really great talent who want to use their skills to make a difference in the world.

Ursheet Parikh:

Yeah. I know, a lot of the smartest people of my generation have spent their life creating digital addicts, selling digital dope.

Nanea Reeves:

Yep. Yep.

Ursheet Parikh:

So I’m sure a lot of my friends are excited about the prospect.

Nanea Reeves:

Yeah. And you think about using AI in ways that we have in the past to manipulate you to feel so badly about yourself that you’ll buy something to fix you. Can we kind of reframe that in ways that make you feel good?

Ursheet Parikh:

Great. Konstantinos, you’ve had an amazing history even before starting Nēsos, but what inspired you to start Nēsos and what does Nēsos do? 

Konstantinos Alataris:

So for us, a starting point, frankly, was the role of inflammation – understanding more research around chronic underlying inflammation as one of the root causes in many diseases, from mental health, neuropsychiatric, neurological and autoimmune disorders. The other part of this equation was the fact that there is a lot more research and understanding. First of all, understanding that the brain and the immune system are in communication and interaction, constant interaction, with something that kind of recent in the last 20-30 years, we kind of understand more. And there is masonry through which the brain, not only senses, but can control inflammation levels mainly through the autonomic side of the brain.

So that, for us, those two elements and previous work that we’ve done that allows us to start interfacing with the autonomic part of the nervous system give us the idea that maybe now we can target this pathway that controls inflammation through engineered neural signaling. So that’s kind of what we’re trying to do and right now the best way to prove it is going to the clinic. So we have three programs in the clinic that span neuropsychiatric to autoimmune diseases.

Ursheet Parikh:

Konstantinos, that’s great. I’d love to get into exploring – how do we know this stuff is real? But can you just elaborate a little bit more on how the product works? Do I kind of inject myself, do I get operated on to put something in my head? What made it possible for you to sort of go from that category of products that you did 10 years ago to this new category of products?

Konstantinos Alataris:

Yeah, a little bit, the anatomical solution was that there is a branch of the vagus nerve, which is a big part of the autonomic nervous system, that actually is external, outside of your ear. So we have an access point. So for us, the access point is on the outer ear and the way we’re accessing or delivering the therapy, which is engineered nerve signals, is through an earbud. So that’s what makes it a kind of a form that people are familiar with and easy to use. So these are earbuds that you need to place in your ear for a few minutes a day. And through that, we’re trying to intervene into that masonry and retrain it to control it as it used to, because we know in the disease progression, it stops controlling it as well as it used to.

Ursheet Parikh:

Just mind blowing, right? No pun intended that you actually put a new kind of airpod and you don’t listen to any music through it, but it kind of goes and tells your brain to activate the immune system to fight disease. This does sound like science fiction. So how do we know this thing is working? Why should people believe this stuff is real?

Konstantinos Alataris:

Well the clinical data, which is from one study, we’ve published in the Lancet, the rheumatology edition, and there are more publications coming up. There is quite a lot of research from many academic institutions and researchers that have published the data that have shown the connection, not only the ability of that pathway to relate information to the brain about inflammatory levels, but also the other way from the brain to send instructions to the spline in order to modulate pro inflammatory cytokines. So that pathway has been very well enumerated, right now we’re trying to see how well we can restore that pathway. And there are other approaches with more invasive tools. For us, given that we have this access point, we plan to fully explore that among different indications. So that’s how we came here.

Ursheet Parikh:

That’s great. Yeah. I’ve seen your paper that was published in Lancet, which is unlike a lot of the other journals like Nature and Science. All the doctors I know do read Lancet and the fact that the success of your first trial was covered in that and now you’re running randomized control trials. So the net of what I’m taking is that you’re going to say, “We’re going to let the data do the talking.” And it won’t be on just surveys, it’ll actually be on diseases, like rheumatoid arthritis, where you actually have objective endpoints that you can see in x-ray to show that it kind of works out on that end.

Konstantinos Alataris:

For us, just because of the diseases that we’re trying to treat, there’s very well defined endpoints. So the data has to talk and develop the credibility around this therapeutic approach. I think that’s the best rather than pointing to preclinical work, which is relevant at the beginning. Now we’re in the clinic, as you said, we are doing randomized placebo control studies.

Ursheet Parikh:

Yeah, so Nanea, Konstantinos is actually going with a pure therapeutic label and so he’s going to go do the trials and then prove it and then kind of get the claims. You have dipped in the market available to consumers as we speak. How are you demonstrating the effects and the benefits of TRIPP?

Nanea Reeves:

Well, we don’t currently make any claims on efficacy, especially with the consumer product. We think there’s a lot that can be done to support people in the subclinical dimension with our wellness offering. But what we have found is that the body of data being produced by our service, we collect survey data in app with every session. And now because we have a significant audience producing over two and a half million sessions, that data actually has become very meaningful to researchers, et cetera. It’s enough data to train AI as well. So in addition, though, we have throughout the years, and it does move at a much slower pace than my startup motor, we’ve stood up some clinical trials. We have received funding from the national institutes of health, specifically, NIDA, for use in addiction recovery. We are now approved to move into phase two on that research.

We have some exciting RCTs up and running with the New York Office of Mental Health and other entities analyzing our product and the effect on their population. So eventually we could start to target more focused interventions for different in indications, but right now we see that the data itself that our services producing has really helped just harden our engagement in a way that a lot of the other clinically focused XR companies aren’t able to do at the scale that we have. We have excellent retention. And when you look at even the attrition rate in clinical trials and XR wellness, especially in mental health apps, we’re blowing doors off that data currently with our largest monthly cohort using TRIPP four months or longer. And so for any kind of intervention, if you don’t have adherence and especially in a digital therapeutic, I think it is going to be a commercial failure after years of development.

Ursheet Parikh:

Yeah. I think you touched upon two very key points. One is you want to have these products and that these products have to engage. But the second is that these are sort of connected products and you get a closed loop view and the data actually helps make the treatments better over time.

Nanea Reeves:

Correct.

Ursheet Parikh:

And so that kind of accelerates the pace at which new products can kind of be created. Paul, what would you like to tell the audience who say this is sounding like science fiction? How do you sort of convince them?

Paul Dagum:

Yeah, I think what I would say to the audience is, I think we all are aware of, there’s a tremendous amount of research in Alzheimer’s and we’re really tapping into amazing work being done by scientists and clinicians around the planet. One of the things that we’ve learned recently in the last few years is the interplay between neurophysiology, cerebral vasculature and neurovascular that you’re coupling and the importance of that house and the neuropathology of Alzheimer’s. So what we’re doing is we’re tapping into that mechanism and we’re instrumenting it and hoping to be able to measure target engagement of our therapeutic interventions. I think a lot, like what we heard from Konstantinos, our journey is a regulatory pathway so we have to be very scientific and evidence based. And the bar is the FDA at the end of the day for us. So that’s what I would share with the audience.

Ursheet Parikh:

Yeah. It’s great that while these things can kind of be made to work in a certain way that you guys are putting this level of sort of rigor in development, because for a whole new class of acclaim that is so groundbreaking, that level of rigor is going to be key to adoption. I think we’re going to be out of time soon. And so I want to move to a lightning round. All of you are immensely successful, I believe no success is accidental. And so, what would be the one learning that you have from your journey so far that you’d like to tell our audience, right? Nanea, do you want to go first?

Nanea Reeves:

Sure. I think really coming from a sense of purpose will help you really stay narrowly focused on surviving as a startup, especially in the face of opposition. It really keeps me going to know that I really do feel mission driven and I think anything is hard to do, especially from the ground up. So if you don’t have that connection, it’s going to make it infinitely much more difficult to succeed.

Ursheet Parikh:

Yeah, no, that’s that’s well said. Paul.

Paul Dagum:

Yeah. I would share that from my experience going from science to product takes a lot longer than you think. And so I would encourage young entrepreneurs to find patient investors.

Ursheet Parikh:

Thanks. Konstantinos.

Nanea Reeves:

Like Ursheet.

Konstantinos Alataris:

Well, for me, it’s always coming from a culture that talks about the journey, but the journey is about the people that you go with. I do believe that the people that come with you, the team, has even importance as far as making the right steps to discover what’s in front of you. So although I went alone, you shouldn’t go alone and the people that are with you determine your success. That’s my lesson.

Ursheet Parikh:

Well, that’s very well said. At Mayfield we’ve had this strong people-first philosophy and it goes back to our founder, Tommy Davis, who started Mayfield in 1969. He famously said, “People make products. Products don’t make people.” And so I think mission, purpose, patience, people, are all hard learned lessons, but as relevant as they’ve always been. I could go on for hours with you guys, right, I mean, there’s just so much that I think you guys have to offer and so much fun we could have talking about more stuff. But I think we are out of time and thank you, Nanea, Paul, Konstantinos for making this happen and thank you TechCrunch for hosting us.